Refund Policy for Wellness Products
Effective Date: 01/05/2025
This Refund Policy applies to all wellness products sold via the ChiroPlan website, which is owned and operated by Everybody Chiropractic Ltd.
1. Returns Eligibility
We want you to be fully satisfied with your purchase. If you are not completely happy with your wellness product, you may request a return within 14 days of receiving your order, provided the item is:
Unused and in its original packaging
In the same condition as received
Accompanied by a valid proof of purchase
Please note: For hygiene and safety reasons, certain items (e.g., opened supplements, used therapy tools, or personal care products) may not be eligible for return unless they are faulty or damaged upon arrival.
2. Refund Process
Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.
If approved, your refund will be processed within 5–10 business days, and a credit will automatically be applied to your original method of payment. Shipping costs are non-refundable, unless the item was defective or incorrectly supplied.
3. Damaged or Faulty Products
If you receive a product that is damaged, faulty, or incorrect, please contact us within 7 days of delivery with photos and a description of the issue. We will arrange for a replacement, refund, or return label as appropriate.
4. Non-Returnable Items
The following items are generally non-refundable:
5. How to Initiate a Return
To start a return, please contact our support team at:
info@everybodychiropractic.co.uk
Include your order number, details of the item(s), and reason for return.
Do not send your purchase back without first contacting us, as returns without authorization may not be accepted.
Everybody Chiropractic Ltd reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date.
